To lodge a claim on your Cover-More Travel Insurance policy, follow these simple steps:
1. Download a claim form
Claim Form A (pdf) - for claims relating to medical, additional expenses and cancellation.
Claim Form B (pdf) - for claims relating to luggage, rental car insurance excess and money.
2. Add supporting documentation
The claim form lists supporting documentation relevant to your claim (e.g. receipts) that we'd like to see.
3. Make a copy
Whilst we require you to send originals to us, we recommend that you keep copies of everything just in case.
4. Send it in
Cover-More Travel Insurance
Claims Dept
Private Bag 913
North Sydney
NSW 2059
How long will it take?
We will settle or respond to your claim within 10 working days from the time we receive it.
