Travel Insurance by Cover-More - Claims Info and Advice from Australia's most popular travel insurance

Saturday, July 04, 2009 You are here: ClaimsHow to make a claim

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how to make a claim


To lodge a claim on your Cover-More Travel Insurance policy, follow these simple steps:


1. DOWNLOAD A CLAIM FORM

Claim Form A (pdf) - for claims relating to

  • overseas medical and dental,
  • additional expenses and
  • amendment or cancellation costs.


Claim Form B (pdf) - for claims relating to

  • luggage and travel documents,
  • delayed luggage allowance,
  • rental car insurance excess and
  • money.

 

2. ADD SUPPORTING DOCUMENTATION
The claim form lists supporting documentation relevant to your claim (e.g. receipts) that we'd like to see. Check here for more details.

 

3. MAKE A COPY
Whilst we require you to send originals to us, we recommend that you keep copies of everything just in case.

 

4. SEND IT IN
Cover-More Travel Insurance
Claims Dept
Private Bag 913
North Sydney
NSW 2059

 

How long will it take?
We will settle or respond to your claim within 10 working days from the time we receive it.

 


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